Hosting Terms and Services

Terms of Hosting Services

This service agreement has been put together to provide you with a complete set of policies that bind us as the hosting services provider, and you, as our customer. This agreement supersedes any other oral agreement between TicoStyle® and you.

CUSTOMER RESPONSIBILITY

It is solely customer's responsibility not to share his/her account, ftp, control panel, support login details with anyone. If his/her account is compromised, we cannot be held responsible for this. In an extreme case if the server security is compromised in anyway, the customer shall be held liable for this and shall be billed for the time spent by technical team to fix it ( $150/hour ) and the customer account shall be de-activated till the investigation gets over.

RESTRICTED MATERIAL

We do not allow any of the following content to be stored in the web hosting space (ftp space included) that you are provided with. This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State or Local regulation. Pornography, nudity, erotica, and sex-related merchandising, including sites that may infer sexual content, or link to adult content elsewhere are not permitted.

WAREZ AND MALICOUS SOFTWARE

Includes pirated software, ROMS, emulators, hacking, password cracking. IP spoofing, Trojan horses, viruses, spy-ware, dialers, malware, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material. SPAM (unsolicited bulk e-mail) TicoStyle® has zero tolerance for SPAM. We reserve the right to block the account of anyone spamming or reported spamming after investigation. If you are found to be engaged in any of the above activities then your account can be terminated without warning and you will not be entitled for any refunds.

HIGH RESOURCE USER POLICY

Resources are defined as bandwidth and/or processor utilization. TicoStyle® may at any given time implement the following policy to its sole discretion: When a website is found to be monopolizing the resources available, we reserve the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of servers on which your site will be hosted.

CHAT ROOMS

We do not allow customer to install chat rooms. Chat rooms tend to be large system hogs and we do not permit it as an account option.

BACKUPS

TicoStyle® regularly makes backup copies of information stored on its servers for disaster recovery purposes. Nevertheless, availability of backups is not guaranteed and we will not be responsible for loss of customer data. Customers are advised to make regular backups of the information they store on our servers. Our Control Panel provides tools that facilitate data backup and restoration.

PAYMENT POLICIES

All accounts are set up on a prepay basis. Although we reserve the right to change prices of accounts or services at any time, all pricing is guaranteed for the period of prepayment. The account will be automatically charged for the next payment period unless a cancellation request is submitted as per our "cancellation and refunds policy". In situations where the account holder does not renew his/her account, TicoStyle® will suspend the service after 10 days of payment being past due. TicoStyle® does not guarantee that suspended sites will remain intact on our servers.

CANCELLATION AND REFUNDS

If you wish to cancel your web hosting plan after the 30 days has expired. Requests to cancel accounts or the termination of your payment plan with us will result in the IMMEDIATE deactivation of your account. NO refund under any condition shall be processed if a customer fails to comply with our "Terms of Service".

INDEMNIFICATION

Customer agrees that he/she shall defend, indemnify, save and hold TicoStyle® harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against TicoStyle® owners, their agents, their customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customers, agents, employees or assigns of the owners of TicoStyle®. Customer agrees to defend, indemnify and hold harmless TicoStyle® owner/s against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with TicoStyle®. (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from TicoStyle®.

DISCLAIMER

TicoStyle® will not be responsible for any damages your business may suffer. TicoStyle® makes no warranties of any kind, expressed or implied for services we provide. TicoStyle® disclaims any warranty or merchantability or fitness for a particular purpose, including loss of data resulting from delays, server malfunctions, missed backups, non-deliveries, wrong delivery, and any and all service interruptions caused by TicoStyle® proprietors and their employees. TicoStyle® reserves the right to alter, change or modify any provision of this Terms of Service Agreement at any time with or without prior notice to you.